Wednesday, July 07, 2010
FLEXlm error: UNSUPPORTED: "softose_win32"
Q: I am using a local FLEXlm license server, whose license expired recently. I just updated it with my new license file, and tried to start the soft kernel. But I get this error:
10:42:37 (osedaemon) UNSUPPORTED: "softose_win32" (PORT_AT_HOST_PLUS ) jmir@jenshostname (License server system does not support this feature. (-18,327:10054 ""))
Why am I getting this even though I updated the license file to the new one?
A: Most likely because the license manager was not restarted. Just copying the license file over in the correct place is not enough. You must stop the license manager and restart it (with lmgrd -z) so that it picks up the new license. Here is a console output of a successful license acquisition:
10:42:51 (lmgrd)
10:42:51 (lmgrd) pid 1740
10:42:51 (lmgrd) Done rereading
10:42:51 (lmgrd) FLEXnet Licensing (v11.4.100.0 build 50818 i86_n3) started on jenshostname (IBM PC) (7/7/2010)
10:42:51 (lmgrd) Copyright (c) 1988-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
10:42:51 (lmgrd) US Patents 5,390,297 and 5,671,412.
10:42:51 (lmgrd) World Wide Web: http://www.macrovision.com
10:42:51 (lmgrd) License file(s): c:/flexlm/license.dat
10:42:51 (lmgrd) lmgrd tcp-port 744
10:42:51 (lmgrd) Starting vendor daemons ...
10:42:51 (lmgrd) Started osedaemon (pid 6108)
10:42:51 (osedaemon) FLEXnet Licensing version v11.4.100.0 build 50818 i86_n3
10:42:51 (osedaemon) Server started on jenshostname for: softose
10:42:51 (osedaemon) softose softose_win32 com.ose.cdt.launch
10:42:51 (osedaemon) com.ose.system.ui com.ose.ck.system.ui com.ose.pmd
10:42:51 (osedaemon) com.ose.event.ui com.ose.prof.ui com.zealcore.se.core
10:42:51 (osedaemon) EXTERNAL FILTERS are OFF
10:42:51 (lmgrd) osedaemon using TCP-port 1996
10:42:59 (osedaemon) TCP_NODELAY NOT enabled
10:42:59 (osedaemon) OUT: "softose_win32" jmir@jenshostname
Q: I did that, but i'm still getting the same error.
A: You should also check that your settings in the license file for OSEDAEMON and SERVER are up-to-date as well. Sometimes admins copy a new license file over but forget to fix these. When we ship them, they have default settings and each time you get a new one you should customize them to your server. Example of a correct configuration of a license.dat file:
SERVER jenshostname 001641e67507 744
DAEMON osedaemon c:/OSE/OSE5.4.1_PPC/bin/win32/osedaemon.exe
USE_SERVER
10:42:37 (osedaemon) UNSUPPORTED: "softose_win32" (PORT_AT_HOST_PLUS ) jmir@jenshostname (License server system does not support this feature. (-18,327:10054 ""))
Why am I getting this even though I updated the license file to the new one?
A: Most likely because the license manager was not restarted. Just copying the license file over in the correct place is not enough. You must stop the license manager and restart it (with lmgrd -z) so that it picks up the new license. Here is a console output of a successful license acquisition:
10:42:51 (lmgrd)
10:42:51 (lmgrd) pid 1740
10:42:51 (lmgrd) Done rereading
10:42:51 (lmgrd) FLEXnet Licensing (v11.4.100.0 build 50818 i86_n3) started on jenshostname (IBM PC) (7/7/2010)
10:42:51 (lmgrd) Copyright (c) 1988-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
10:42:51 (lmgrd) US Patents 5,390,297 and 5,671,412.
10:42:51 (lmgrd) World Wide Web: http://www.macrovision.com
10:42:51 (lmgrd) License file(s): c:/flexlm/license.dat
10:42:51 (lmgrd) lmgrd tcp-port 744
10:42:51 (lmgrd) Starting vendor daemons ...
10:42:51 (lmgrd) Started osedaemon (pid 6108)
10:42:51 (osedaemon) FLEXnet Licensing version v11.4.100.0 build 50818 i86_n3
10:42:51 (osedaemon) Server started on jenshostname for: softose
10:42:51 (osedaemon) softose softose_win32 com.ose.cdt.launch
10:42:51 (osedaemon) com.ose.system.ui com.ose.ck.system.ui com.ose.pmd
10:42:51 (osedaemon) com.ose.event.ui com.ose.prof.ui com.zealcore.se.core
10:42:51 (osedaemon) EXTERNAL FILTERS are OFF
10:42:51 (lmgrd) osedaemon using TCP-port 1996
10:42:59 (osedaemon) TCP_NODELAY NOT enabled
10:42:59 (osedaemon) OUT: "softose_win32" jmir@jenshostname
Q: I did that, but i'm still getting the same error.
A: You should also check that your settings in the license file for OSEDAEMON and SERVER are up-to-date as well. Sometimes admins copy a new license file over but forget to fix these. When we ship them, they have default settings and each time you get a new one you should customize them to your server. Example of a correct configuration of a license.dat file:
SERVER jenshostname 001641e67507 744
DAEMON osedaemon c:/OSE/OSE5.4.1_PPC/bin/win32/osedaemon.exe
USE_SERVER
Labels: flexlm, Optima, OSE4, OSE5, sfk
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